Planning of guard services in accordance with the law

Proven staff deployment planning software, integrated with a picket service module pli Solutions complements the proven personnel planning software with a module with which Picket duty and guard duty are planned in accordance with the law can be. Also due to the changing legal situation, the requirements for planning and documentation of on-call services have increased significantly.

Make optimal use of human resources

All companies and other organizations are now aware of the importance of optimized personnel deployment planning. Working hours are not only an expensive resource, but also a resource that can only be expanded to a limited extent in times of skilled labor shortages. A efficient use of employees it is therefore one of the fundamental business requirements that every company must satisfy in competition.

THE Planning of on-call services For a long time, less attention was paid to this topic. This was especially true for on-call duties during which employees do not necessarily need to be at the workplace. In its ruling of 21 February 2018, the European Court of Justice slightly relaxed the previously clearly defined boundary between on-call services with mandatory attendance and on-call services.

Even the times in which only telephone availability is required are in many cases considered working hours. This applies in particular if the employee is obliged to report to work at short notice and at any time upon request.

If Standby times as working hours To be evaluated, they must also be taken into account in the regular planning of staff deployment. Otherwise they don’t just threaten Conflicts with working time lawbut in some cases also with the minimum wage law.

Working time in the form of on-call duty cannot always be paid with the regular salary, but according to a 2016 decision of the Federal Labor Court it should be paid at least with that legal minimum wage.

Because of this Close integration between the planning of staff interventions and waiting times It is not recommended to implement both using separate software solutions.

The PLI solution was presented as Additional module to the proven PROCESS HR software solution for personnel deployment planning and is therefore necessary, for example no additional interface for payroll accounting.

Preparation is essential

Although it is also recommended On-call services In many cases they can be reduced to the necessary minimum essential. In hospitals, care facilities or even in the fire brigade, sufficient personnel must always be available to be able to respond to emergencies in a short time.

But today data centers and other technical structures must also be constantly available, which is why technical support must be guaranteed 24 hours a day. For artisan businesses, a 24-hour emergency service is available at any time important competitive advantage PLI provides the additional module for on-call planning easy to use tool available to plan waiting times efficiently and in a legally secure manner.

Scope of application of the planning tool for picket and emergency services

Standby services can be organized in very different ways. In some cases, so-called «jumpers» are available who, if necessary, can intervene in the various workplaces. In other cases, availability is tied to a specific activity or even a specific job. Sometimes you just need to be available to be able to provide telephone support if needed.

The tool allows this define different types of preparation. To the extent that this is possible without contradictions, an employee can also take on several reserve tasks on the same day. You can also specify whether an employee is available for on-call duty or has already been scheduled. The availability already provided can also be viewed at any time for reporting and payroll purposes.

In many cases long-term shift plans also apply to on-call staff; Regular on-call weeks are common for clinical staff, for example. PLI’s software solution also supports such shift patterns. Short-term changes, for example due to illness, are possible at any time.