Trends in Workforce Management 2020

Workforce Management (WFM) has the task of adapting to the continuous changes in the world of work. People, as a factor in a company’s success, are increasingly at the center of attention. When planning, modern WFM software is based on the needs of the company and the wishes of its employees. We have collected the five most important WFM trends of the year for you.

Mitarbeiterzentrierung

For the success of a company satisfied employees all because they are significantly more motivated and productive. Likewise, employees identify much more intensely with the company where they work if they feel they are appreciated. It is essential that employees are busy and enjoying their work. So they get sick less often and, in turn, increase their productivity.

On the other hand, it has to Employees’ privacy is actively protected become. This can be ensured, for example, by setting rules that define availability outside of fixed working hours. Flexible time and home office policies allow employees to balance work and private life.

Greater flexibility

That employees a The right to have a say in your list has become an important prerequisite for successful operational planning. There is nothing more time-consuming for the HR manager than having to repeatedly restructure the already completed shift schedule because employees are unable to work on the scheduled days or ask for additional additional shifts next month.

Future-oriented HR managers therefore rely on joint list creation. With digital solutions It is possible: employees can report their availability and absences before the plan is created. Also, after roster creation Shifts exchanged flexibly without having to change the entire plan. This also has the effect that employees feel integrated and appreciated. Great for the working atmosphere!

Digital Zeiterfassung

Many companies, especially smaller ones, still allow their employees to record working time on paper or in Excel. However, this is often not only very inaccurate, but also easy to falsify. It’s not uncommon for one or two employees to add a few minutes or even a few hours without permission.

“Buddy punching” is also very common with manual watches. Employees are registered as present by colleagues before they arrive at the office, thus simulating the hours they have worked. This can help Introduction of digital time recording. Each employee receives their own time card and can clock in at the terminal at the start of working hours and clock out again after work. Another plus: the same The card can also be used for access control. Equipped with specific authorizations, it allows the respective employee access to selected areas within the company.

Intelligence in solutions

With a smart oneNo WFM Software kThe daily working life of employees is simplified so that they can fully concentrate on their main work. An automatic software increases efficiency in companies and saves the user a lot of working time.

An employee self-service portal offers employees a comprehensive service Overview of overtime, absence and presence hours. This allows them to better monitor and plan their working hours. Additionally, you can easily send a message to the planner via the portal. For example, vacation requests can be processed directly in the system. Even one Shift change or job change can be done very easily using this feature. Usability is particularly important so that everyone can use the application without problems. The features must be clearly visible and easy to control.

Artificial intelligence

With the constant Further development of artificial intelligence (AI)More and more application possibilities are opening up. Artificial intelligence can also be a driving factor in planning staff deployment. With the help of artificial intelligence, for example, future usage can be predicted so that Personnel needs are estimated optimally and in the most cost-effective way possible can be. On the other hand, AI can also be used to determine which employees perform best so that they can then be deployed during peak periods.

Before deciding on workforce management software, it’s important to be aware of your needs and address current WFM trends. For an optimal solution, this is Application customization essential. With the right software you can simplify the daily work of your employees and significantly increase your business success.

Want to learn more about pli Solutions’ workforce management solutions? More information on the topic here.